IT MANAGEMENT PROCESS COVERAGE

Artemis ITM is the easiest solution on the market to implement effective IT Management over both strategy and execution.
Click on each module for overview

IT Demands can be of different types: strategically oriented when issued by Business Units, but also more tactical in the form of change or work requests for existing systems. Artemis ITM helps IT executives manage the full life-cycle of incoming requests, and optimize their fulfillment according to business priorities and urgency. Strategic Planning and Initiatives Artemis ITM provides a comprehensive approach to IT strategic planning that helps organizations to rapidly capture existing IT projects, assets and to digitize existing processes. The solution addresses strategic planning by linking business goals to the IT project portfolio, and its delivery. This ensures that the execution of IT initiatives is fully tracked, and the resulting benefits linked back to the strategic objectives.
Close integration of a top-down strategy perspective with a bottom-up execution perspective, ensures a fully streamlined process.

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Centralize investment requests from Business Units Support business case and value based approach through full costs estimates, expected benefits and efforts, risks, etc. Support value based approach through investment scoring Manage approval process with reference documents to support decision making Share visibility with stakeholders for better ownership

IT Work Requests The demand management module of Artemis ITM allows users to create requests simply and quickly, supplying all relevant information, and track the progress of requests. This gives IT executives a holistic view of all demand points, including project work, service work, change & incident driven requests so as to optimize their fulfillment according to resource available and business priorities.

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Centralized collection of requests Graphical request flow definition Unlimited request types and approval scenarios Overall visibility on demand portfolio status

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